Life since graduation

Hello again blogging world, its been a while. My life has been nonstop since graduation, but I have had an amazing time. This summer I interned at Sea Island, a 5 star resort off the coast of Georgia. I was a Senior Staff member in charge of coordinating family and children's events. We had a camp program during the day, children's dinners at night, pirate parties, princess tea parties, and many other special events. I loved getting to play with kids, and living at the beach wasn't too bad either. I left Sea Island in August, took a short vacation in California, and then embarked on my next journey.

I moved to Orlando, Florida on September 6, 2010 and it was probably one of the best life decisions I have made. I work at Disney World!! I work in EPCOT at Innoventions, "where invention and innovation intersect on the road to tomorrow." When Walt Disney bought land in Florida for his next big project, he did so because he wanted lots of land to build a future world...Experimental Prototype Community Of Tomorrow. EPCOT houses the world showcase, but it also has some amazing things sponsored by companies that use technology to better our world. EPCOT is continuously evolving, and best of all, it contains the coolest examples of PR I have even seen.

In Innoventions, companies can show off their products and services in a way that gets people excited. Raytheon sponsors Sum of All Thrills, where guests can design their own bobsled, roller coaster, or jet ride and then test it on a simulator. Their goal is to get kids to realize that you can do really cool stuff with math and physics. Our world needs new creative engineers, and this venue does an awesome job of getting kids excited about technology. In Test The Limits Lab sponsored by Underwriters Laboratory, kids learn how the company tests products to make sure they are safe for homes. They can release a weight equivalent to a 22 mph baseball on a TV screen to see if it shatters or drop a steel drum on a fireman's hat to test its durability. IBM sponsors RunTime where guests run, jump, and dance on camera and are then put into their own video game. The most out of the box example of PR I have ever seen is the venue sponsored by Velcro. Slapstick Studios houses a comedy game show where guests do some wacky things with Velcro hook and loop fasteners. Kids stick blocks together to see who can build the tallest tower, couples attach Velcro covered bags to each other to pack for vacation, and (most entertaining) dads use Velcro to put diapers on baby dolls and attach them to their purple aprons. :) After the show, guests can decorate their own Velcro frog with princess crowns and dresses, pirate hats and clothes, or even mickey ears.

Before working here, I knew nothing about any of these companies, and now I have such a respect for them. Did you know that Underwriters Laboratories began when one man was concerned with fire safety at the Worlds Fair in 1893? William Henry Merrill then went on to develop a company that tested the first TVs and PCs as well as many other home appliances. The multinational company has its UL safety symbol on over 17 billion appliances worldwide and serves not for profit. Their main goal is to "Know by Test and State the Facts." IBM got its start with punch machines used in the census and is now at the cutting edge of computer technology. The Velcro company got its start from Georgle de Mestral in 1955 after he noticed cockleburs sticking to his dog's fur. He made hook and loop fasteners that are now used on NASA suits and even tanks for the armed forces (and lets not forget those awesome shoes for those of us who can't quite loop swoop and pull yet).

As someone with a degree in PR, I know how hard it can be to get a product or company out into the public, and then how much harder it can be to actually have the audience take an interest in it. I applaud these companies (and several others I didn't mention) for coming into Innoventions with a goal of getting kids and families excited about what they have to offer. It's far from traditional PR, and I think thats exactly what it takes to succeed in today's world.

Things I've Learned

As I get ready to graduate (only a week from today!) I can't help but look back on the lessons I have learned during my time in college both in and out of the classroom. Part of me is so ready to hit the ground running and take the real world by storm, yet there is some part of me that wonders what will happen out in the grown up world. It's interesting; one of my new favorite artists, Jess Chalker, has a song that says "the lessons you will learn aren't from pages you can turn." Looking back, I realize just how much truth there is in that statement. Miss Chalker also has another song that says "I'm not scared of change but I'm terrified of staying in exactly the same place." This too really fits with my life right now. I am so excited to move to St. Simons this summer and meet new people while interning at Sea Island, and I know that I will have a blast at the Disney College Program in the fall. I hate when things are predictable, the usual Monday/Wednesday class, the same small town scene; I'm ready to break free, but at the same time I know I'll miss these crazy college days. Anyway, enough of the trip down memory lane. Here's what I found out along the way (some are career related--some are just life lessons):

1. PR professionals don't need sleep, just caffeine and a smile :)
2. No matter how old you get, you still have times when you need your mom. And if you end up in the hospital having an emergency appendectomy, nothing makes you feel as good as seeing her come through those ER doors at 3 a.m.
3. When bad things happen and cupcakes run out, you see people's true colors. Some can handle crisis; some can't. (note: try to figure out who these people are BEFORE the crisis)
4. Adding to #3, things will always work how they are meant to work out, and sometimes the most unlikely people come to the rescue. Just plan ahead and be cool under pressure.
5. Never take the one person who thinks outside the box for granted. They are most likely your most valuable team member. Also, befriend the person who has the huge purse full of any random thing you might need.
6. Sometimes an idea you thought was brilliant gets nipped in the bud...and that's okay. Maybe it wasn't so great after all.
7. Carry a shout wipe.
8. "The main thing is to keep the main thing the main thing" :) keep your priorities in order. focus on the receiver not the message.
9. Never underestimate the power of networking. the guy behind you in line at the airport may offer you your next job.
10. A few randoms to end on: Try everything. Life is too short to have regrets; we just consider them lessons learned. Love is one of the most complex yet utterly amazing emotions an individual can feel, and even people who don't believe in it can stumble upon it sometimes. No matter what happens with friends work or family, NEVER LOSE YOURSELF.

"You must be the change you wish to see in the world."

-Mahatma Gandhi

Corporate Social Responsibility

Corporate social responsibility (CSR) is ideally a means for businesses to make corporate decisions with the public interest in mind. CSR campaigns allow companies to maintain ethical standards by accepting responsibility for their actions and their impact on communities, employees, and the environment. The Coca-Cola Company uses the Live Positively campaign as a way to make a positive difference. According to their website, Live Positively is a “commitment to make a positive difference in the world by redesigning the way we work and live so sustainability is part of everything we do” (www.thecoca-colacompany.com).

As part of their social responsibility efforts, Coca-Cola sponsors programs and charities to help communities around the world with things like education, climate protection, and recycling. Operations Grass Roots is a project where each bottling facility is required to get involved with their local civic organizations, business leaders and politicians. Programs working specifically with education include My Coke Rewards which helps purchase playground equipment and art supplies for schools and Teach for America which recruits teachers for low-income schools. Each year the company also provides more than 1,400 college students with scholarships to two and four year universities.

In terms of climate protection, the company says their goal is to “to grow the business, not the carbon in our manufacturing operations” (www.thecoca-colacompany.com). They strive to reduce greenhouse gas emissions by improving the efficiency of coolers and vending machines and improve productivity in bottling plants to reduce manufacturing emissions. They also use fuel-efficient transportation for delivery. By the end of 2009, more than 300 diesel-electric hybrids trucks had been created. Currently, Coca-Cola has over 200,000 vehicles used to deliver their products around the world, and they are working to optimize delivery routes and create lightweight packing to cut down on pollution. The company estimates a 40 to 50 percent improvement in energy efficiency by the end of 2010 and a five percent reduction in carbon emissions in developed countries by 2015 (livepositively.com).

In terms of recycling, the company offers things like RecycleBank, where participants earn redeemable RecycleBank Points for rewards from Coca-Cola and hundreds of other participating businesses based on the weight of their recyclables. The Coca-Cola/NRC Recycling Bin Grant Program donates recycling bins to kick-start recycling programs for local organizations. The company is also working with Spain, the Czech Republic, Austria, Belgium, Bulgaria and Japan to establish community organizations that promote recycling and litter reduction.

Since 1.3 billion people around the world lack access to safe drinking water and an estimated one-third of the population is expected to face water shortages by 2025, Coca-Cola is committed to protect and preserve water resources (Laitinen). The company plans to preserve resources by using water more efficiently and ensuring that every gallon of water used will make a gallon of product. Their goal is to improve water efficiency by 20 percent by 2012 (www.thecoca-colacompany.com). The company has begun 120 community water projects in over 50 countries “working on a wide range of local initiatives, such as watershed protection, expanding community drinking water access, rain water harvesting, reforestation and agricultural water use efficiency” (livepositively.com).

Coca-Cola got its start in the late 1800’s as a patent medicine and has evolved into one of the world’s most popular and well known beverages; it is sold in over 200 countries. Their marketing and PR tactics have created a brand known worldwide, and the company is constantly recognized for its achievements and initiatives. In March of this year, the company was named one of Fortune’s most admired companies. In February, the company joined world efforts to help Haiti in the aftermath of natural disaster, just after making Newsweek’s “Green Rankings.” There is no doubt that this organization has in many ways made positive strides toward a better tomorrow for our world, but like many other corporations, there have also been harmful occurrences, though positive CSR publicity often keep them out of the spotlight.

The idea of CSR is to inspire community involvement and improvement, yet some people view CSR and even corporations as a whole in a negative light. Milton Friedman and others have argued that a corporation's purpose is to maximize returns to its shareholders not society as a whole, and that only people, not organizations can have social responsibilities (Friedman). Even though Coke seems to have numerous efforts towards making the world a better place, several flaws in their CSR programs have occurred. In response to eight employees of Coke bottlers in Colombia being killed in 2006 and others threatened and jailed on terrorism charges, Ray Rogers at Rutgers University launched Killercoke.com and urged universities nationwide to stop selling the product on their campuses. He claimed "The reality is that the world of Coca-Cola is a world of lies, deceptions, corruption, gross human rights and environmental abuses," while a coke spokesperson claimed he "has no facts to support his claims" (Businessweek.com). In March of 2010, Coca-Cola’s Indian subsidiary was fined $47 million for damage to the water and soil in a southern Indian village which occurred when the company discharged a sludge that contained toxic chemicals like cadmium and lead (nytimes.com).

The important thing that we as consumers and public relations professionals need to realize is that we must dig deeper into what’s really going on in a company and not just trust the positive information displayed on the company website. Coca-Cola operates in more than 200 countries, so it is essential to look not only at the positive things it does within our specific community, but also find out about negative aspects elsewhere and make sure our society knows about them in order to make educated purchasing decisions. The company prides itself on helping to “create sustainable communities by finding solutions to local needs, building capabilities and improving quality of life through programs, partners and people;” which is certainly an admirable goal, but it is society’s job to hold them accountable (www.thecoca-colacompany.com).

Promoting HealthyMilledgeville

Today my PR group set up a table at Kroger from 2 to 4 p.m. to promote our Facebook page HealthyMilledgeville. We handed out low-fat brownies along with the recipe and gave out a list of healthy options when eating at local restaurants.

A few months ago, we read articles from the Wall Street Journal and CNN which discussed how social networking can help health care. We teamed with Digital Bridges, a local program dedicated to bettering our community through the use of technology. We decided to create a Facebook group where people could go online and share recipes and fitness tips, and before our promotional event today we already had 506 fans of the page.

At our event, we asked people if they had heard of HealthyMillegeville and then told them about it and encouraged them to become a fan of the page and share the information with their friends. Not everyone answered our survey (some just took the info and brownies), but of those surveyed 15 knew about HealthyMilledgeville and 41 did not. When asked about what aspect health they were most concerned with, most people said nutrition and health were most important. We handed out about 80 brownies and got a great response from the shoppers going in and out of Kroger. Two women who stopped by work at local doctor's offices and said they would put the word out in their offices, and one man who works with Healthy Baldwin invited us to work at a health fair he is hosting on May 1. Overall, our event was very successful, and I look forward to seeing how many more fans the facebook page gets after our promotions.

I'm on island time

Since last Sunday I have been working as a member of the Junior Staff at Sea Island. After a relaxing 5 day spring break in Daytona, I jumped into Camp Cloister, a day camp with 50 kids under the age of 9. This job constantly puts my hospitality and childcare skills to the test, but is one of the best experiences I have had. On my first day, four-year-old twin boys who look and act exactly like Disney channel's Zack and Cody walked in with the collars popped on their pastel Lacoste polos. Each grabbed one of my hands and one said "Hey babe who's your favorite super hero" (thankfully we both like Batman and a bond was instantly formed). The rest of my day was spent doing tye dye and playing duck duck goose on the beach. Each day, each second for that matter has been different. Sometimes the kids love the activities we have planned for them, and other times we have to come up with things spur of the moment with 13 screaming six-year-olds waiting impatiently...event planning improvising at its finest :) Sometimes I work at the movie theater, sometimes I am a camp counselor, sometimes I make flyers or posters for upcoming events, and sometimes I dress up like a princess, wear a tiara, and drink pink lemonade. I think this is what it means to be in PR...just taking things as they come, being prepared for anything, and staying flexible yet in control of the situation. My first few days here have been all about that, and its been a whirlwind to say the least. I have met families from all over the U.S. and even the world and built some amazing relationships with the children and families so far this week, and I can't wait to make more great memories this summer.

BrAiNStOrM!?!?!

Last Friday, I spent the day at Manning Salvage and Lee in Atlanta, learning more about the real PR world and shadowing GCSU's PRSSA professional adviser Carlos Campos. I had a great day networking with people at MS&L, learning about their particular clients and experience and getting valuable advice about internships and much more, but one of the highlights of the day was an offsite "field trip" in the afternoon. We met Professor Larry Stultz of the Atlanta Art Institute, who is known for his creative brainstorming techniques, in order to get some fresh new ideas for the MS&L crew. Mr. Stultz had some amazing ideas. He said that with creativity, the sky is the limit and everyone must be involved and engaged in every step. He said that when brainstorming, the group should have toys, music, pictures, and NO smart phones.

First, he mentioned assumption smashing, where you ask questions like what can we add, what can we take away, can we make it bigger or smaller, or can we change the color or style? Then he talked about mind mapping, where you write the key word in the middle and let people write things around it, drawing lines and connecting other questions, phrases and ideas. He then talked about the six thinking hats of Debono (blue is the leader, white is positive, black is negative, green is creative, yellow is optimistic, and red is emotional) where group members put on different theoretical hats to look at the situation from different points of view. My favorite was “Out of the Blue” where everyone makes a paper airplane and writes one word on it. Then everyone flies their own plane, picks up a new one, reads the word on it, and then writes the first word that comes to their mind related to what they just read. All of this is done with loud music and lots of energy.

What I liked most about all of these ideas was the simple fact that they encourage outside of the box thinking, which I think people don't do nearly enough. In a world where we have information at our fingertips, I think people loose the ability to think critically, or creatively for that matter. If things as simple as toys, music and simple group activities can boost brain power, .why are we not incorporating more of these things into the classroom or workplace, and what could happen if we did??

Think Outside the Box

I recently read an article called Great Minds Don't think alike by Ray Silverstein. In it, Mr. Silverstein talks about how it is easy to hire people who think like you...everyone agrees and there are no conflicts. But really, this type of thinking is detrimental to growth and innovation. Silverstein says that in the workplace, collaboration is must. He says that to do this, we can encourage and reward new ideas, take action against negativity, let others be in charge, and bring in people from diverse backgrounds.

This article made me think about how things in the past have been negatively impacted because everyone just went along with the group, and agreed blindly to whatever the status quo proposed...groupthink. In fact, I can't think of any event in history where groupthink was a positive thing. I think of how a few girls fueled the crazy witch hunts in Salem in 1692 that ended in the lynching of innocent people and how thousands of people were senselessly killed in the Holocaust, blindly following orders to torture other human beings. I think of how engineers have failed with the crash of the Challenger shuttle and the sinking of the Titanic. Did one person not think differently, ask why, or propose better ideas for construction? Or how about with things like cults or the Pregnancy Pact (where a group of teenage girls agreed to all have babies together before even graduating high school). How do people rationalize killing themselves in the name of religion or throwing away their future at the thought of "playing mommy."

Groupthink, occurs when people don't want to shake things up, when they attempt to minimize conflict by not voicing or evaluating new ideas. Everything runs smoothly when we are in agreement, but is that always a good thing? History certainly says no.

So, my advice for the day:

BREAK OUT OF YOUR BOX!!

Senior Seminar Research....AHHH!!

So I am in the process of completing my first (and final) big research project. For my mass communication senior seminar class, we are required to do a group and personal paper on a research topic of our choice. A few weeks ago, we all submitted research proposals...mine was an idea to look at TV shows from the 1950's , 60's 70's 80's and 90's and compare them with the popular shows of today. Our society has gone from I Love Lucy where a married couple was shown sleeping in separate beds, to shows like Teen Mom, where we highlight the lives of unwed teenage mothers. After breaking up into groups, however, my team decided to look at alcohol advertising deciphering how beer, wine, liquor, and anti-alcohol campaigns all use different methods to hook their target audience.

Previous research has shown that beer ads as a whole appeal more to men, and often involve humor and women depicted as sexual objects. Wine ads have two main target audiences, ages 21-29 and 30-45. Their ads use specific jargon, leading viewers to believe knowledge is required in order for the consumer to appreciate wine as an experience. Liquor ads use lifestyle branding, grabbing their target audience by showing a desirable lifestyle of luxury or leisure.

So what next? we are going to look at the top ten brands of beer, wine and liquor and view five commercials and then compare these with anti-alcohol ads. At the end of the semester, we are going to turn in a 15 page paper on our findings and hopefully present at the student research conference at GCSU on April 16. Wish us luck!

Smile...You're in PR :)

For my small group communication class this semester, we were required to do research on a particular area of nonverbal communications, so I chose smiling. My researched showed that smiling, no doubt has a positive effect on human communication. The studies discussed in the articles I read proved that people are more responsive to other people when they are approached with a smile. In communication, public relations especially, a simple smile may be the key opening the doorway to gaining trust and building positive relationships.

Here are a few interesting things I found:

1. In Top 10 Reasons to Smile, Dr. Mark Stibich tells us that smiling can improve our attractiveness, health, and stress level. He notes that smiling can trick the body into changing the mood, and can even reduce stress and boost the immune system. It can lower blood pressure, release endorphins, as well as make one look younger and seem successful. Smiling is contagious; it helps one stay positive.
2. A Slow Smile Attracts found that a longer smile was seen as more authentic, flirtatious, and trustworthy and less dominant. Head tilting increased attractiveness and trustworthiness, but only when the head was tilted to the right. Smiling was associated with attractiveness in females and dominance in males, and in general, female smiles were found to be less genuine than those from males, though women seemed to be better at detecting the difference in short and long onset smiles.

3. Four graduate students in Amsterdam stopped people in the city square and asked them to help with a survey; when the experimenters approached participants with a smile, they were much more likely to get a positive response. They found that smiling participants were more willing to help and that smiles from the experimenter increased the helpfulness of the participants. Interestingly, it was also found that women smiled more than men, but a smile from a male experimenter was more likely to elicit helpfulness than a smile from a female experimenter.

4. A 2003 BBC news article showed a sonogram picture of a baby that appeared to be smiling, even though typically babies do not smile until about six weeks after birth. Dr. David Chamberlin says that infants instinctively respond to smiles. In his studies of brain activity in early infants, he found that smile centers in the brain become active early on in prenatal development.
5. Dr. Norman Cousins claimed to have cured his cancer by watching funny movies, stating that the body has its own biochemical responses to laughter and that even a fake smile can bring happiness by activating pleasure centers in the brain. Also, Lieutenant Colonel Christopher Hughes tells of how he and his troops used smiles rather than weapons when dealing with a hostile situation in Iraq.

So, PR professionals, get out there and show off those pearly whites!! :)

Meeting Management in PR

I found a great article in PRSA's Issues and Trends, so I thought I would share...

Jill Geisler wrote an article called "What Great Bosses Know About Managing Meetings." In it she first talks about the goals that we hope to accomplish by having meetings. We may seek to provide timely information, give direction, make group decisions, produce a product, generate ideas, or observe rituals. But Ms. Geisler also goes a step further, providing a checklist for how to manage our meetings. In her list, she asks many questions, including how important is this meeting to our organization? is there an agenda? is the right person leading the meeting? are the people contributing? what can we do to improve participation? how well do we stay on track? and most importantly, do we end with a clear message?

After reading this article, I began to think of what I could take away and use in my current job as well as during PRSSA meetings. Firstly, knowing how important the meeting is makes a huge difference in who shows up and contributes to conversations. For example, at our last PRSSA meeting, we had three people come to speak about internships, which are of extreme importance to those of us graduating in May. By letting people know that they would be receiving valuable information that could possibly land them with a future internship, we increased our attendance. Also, agendas and staying on track are really important, especially in large groups. At my job as phonathon manager, we have a 15 minute meeting after our break to discuss and work through any issues that we may have encountered. If we lose track, people tend to forget about the overall importance of the meaning and go off on random conversations (like last week, when one employee brought up the fact that Wendy's was out of frostys, and suddenly everyone in the office had a story to share about fast food places) Though the stories may have been entertaining, they ultimately had nothing to do with fundraising tactics, the overall goal of the meeting. The most important thing I took from Ms. Geisler's article was to end each meeting with a clear understanding of next steps, roles, responsibilities, and deadlines and to keep communication channels open between meetings. This is important in PRSSA meetings because since we only meet once a month, it is essential that everyone has a clear idea of the goals we need to accomplish before the next meeting. Also, the exec board especially, needs to stay in contact throughout the month to follow-up on progress and set the agenda for the next meeting.

I found this article to be very helpful in the management world, and also the PR world. Ms. Geisler's checklist was a simple list of questions that could help any professional get the most out of their next meeting. To listen to more of her management tips, lister to her podcast.

Enacting a Senior Giving Campaign at GCSU

As part of my fundraising efforts towards Georgia College and State University, I am currently working on a team to enact a Senior Giving Campaign at GCSU. Last semester, we held an interest meeting and got some senior leaders and Student Government members to join our cause, and this semester we are working to spread the word about the campaign.

Basically, we are asking GCSU seniors to donate $20.10 in honor of their graduation year. This donation can be in honor of a friend or student, be set aside for scholarships or specific schools, or go towards the Heritage Fund which pays for things that state aid and tuition don't cover at GCSU.

We want these students to give back to GCSU for three reasons:

1) to say thank you to GCSU for four amazing years

2) to make and strengthen a tradition of giving for years to come

3) to increase alumni participation and raise our national rankings

So far with this campaign, I have learned (and been reminded of) some valuable PR lessons. Firstly, I was reminded of how important it is to get enthusiastic outgoing team players working with you. In fundraising especially, people need to be outgoing and confident. Asking for money is not for everyone, sometimes it can be really challenging. Also, I have learned how important it is to fully believe in your cause. You cannot ask someone to donate money to a cause that you do not support 100% yourself. Also, never underestimate the impact of social media. A facebook group I created in 10 minutes is continuously growing and making new people aware of our cause. The last big this I have realized lately is that you can never have enough people on your side. On May 8, over 1,000 seniors will depart from GCSU and make their way in the world, and it is my goal that all of them will have supported (or at least heard about) our campaign. In order to do this, we need to be connectors, not just within our own circles of friends. We need to branch out and come up with creative ways to reach a broad audience of students of all majors, clubs, and activities.

For more information about this campaign, please visit: http://www.gcsu.edu/alumni/seniorgiving.htm

Bobcat PRSSA

Bobcat PRSSA received its charter on Feb. 25, 2008. During our first year, membership nearly doubled to our current total of 49 members. As an up-and-coming chapter, we pride ourselves on our exceptional membership involvement and the success of the events we have executed. We participated in a fundraising event called the PRSSA Media Mix, selling used books, CD’s and DVD’s to raise money for our chapter president to attend the national organization’s leadership rally in Scottsdale, AZ in June 2009. In addition to our monthly meetings and annual holiday party and service project, we held our second PR Day on Nov. 4. During this event, four PR professionals from Atlanta spoke with students about their jobs, social media etiquette, and future internship possibilities.

The event our whole chapter looks forward to most is PR Real World, a day-long conference held in Atlanta each February. Last year, 14 members met on campus at 5 a.m. to carpool to the event. That day we all went to various workshops, where we learned how to build PR skills and strengthen professional development. On the way home we all discussed what we had learned and the contacts we had made, and immediately began looking forward to attending again the next year.

This year, thanks to a $500 grant from GA PRSA, we will be able to help our members with the cost of Real World as well as the next PRSSA assembly. In our two short years, Bobcat PRSSA has excelled beyond all expectations. We received national recognition when two teams from our chapter took first and second in the CW campaign and we received state recognition when one of our members won a recent twitter contest and got to have lunch with the PRSA President. Also, at our last meeting our professional adviser brought along two young PR professionals to talk with us about preparing for summer internships. Currently, we getting ready to start spring recruitment as well as plan this semester's fundraising event. I think that the things our chapter has done just reflects the incredible work ethic of our members. I am so proud of the progress our chapter has made and I look forward to seeing it continue to thrive in the upcoming years.